IZI Help SaaS system is aiming to help streamline the heavy workload of Customer Service. With IZI Help, multiple channels of customer enquiry input are no longer a nightmare for the company. The system will organized and assign to in-charge agent based on configurable workflow in the system. Full report and Service Level Agreement (SLA) enforcement will bring the company Customer Service to a new standard.
Customer Service is no
longer a chore and unmanageable. IZI Help makes it joyful for both management
level as well as staff level.